Career Job at Standard Chartered Bank Nigeria | News24Media

Career Job at Standard Chartered Bank Nigeria

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Company Description

Standard Chartered Bank Nigeria – We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement

Job Title: Workforce & Portfolio Manager, Retail Banking

Job Description

  • To ensure Client Relationship achieves its KPIs by supporting with reviews of individual/branch/regional performances.
  • Responsible for  ensuring the delivery of the productivity metrics in line with allocated targets
  • Provision of daily performance reports
  • Follow up in the preparation of timely and correct scorecards for all Sales Staff, in line with the advised KPIs
  • The preparation of effective scorecards for non sales staff
  • Actively participate in branch activities b y ensuring that all Branches are visited at least once a quarter
  • Timely preparation and rendition of the relevant Regional Reports
  • Providing market intelligence based on competitor offerings within our target segment
  • Frontline capacity planning, target setting and administration through proper workforce scheduling.
  • Ensuring proper load allocation in terms of productivity
  • Execution of client engagement/portfolio management model
  • Drive  productivity of the sales staff, by supporting with reviews of individual/branch/regional performances
  • Drive CEM’s and contact plan usage
  • Any other official duties as may be directed by the line manager

Job Qualification

Job Location

Job Category

Method of Application

Closing Date
Not Stated

Source: Get Naija Job

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