Stanchart Bank Jobs. Team Manager | News24Media

Stanchart Bank Jobs. Team Manager

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Team Manager, Relationship Management, Business Banking Job at Standard Chartered Bank
Job ID:5110

Team Manager Job Purpose

  • Provide leadership and coordination of the Business Banking sales team.
  • Market, sell and acquire Business Banking products through a proactive and consultative aproach and detailed understanding of
  • Customers’ business(es) and internal offerings to enhance revenues and profit.
  • Grow share of clients’ portfolio size by deepening existing relationships.
  • May be requested to coordinate country and regional initiatives within the Business Banking team.
  • Provide feedback to senior management, marketing and product management on customers’ needs and the efficiency of marketing strategies and tactics.
  • Responsible for delivering a service to customers that matches the Bank’s brand promise of being ‘The Right Partner’.
  • Operate within the Risk & Compliance requirements.
  • Drive deepening activities with high value or high potential clients with full range of business banking products, continuous analytics support and collaboration with Business specialists.
  • Meet clients when required (i.e. once a month).
  • Acquire and activate new clients referred from ETB clients directly to the Business Banking RM/ Team

Key Roles and Responsibilities

  • Relationship deepening by proactively reaching out to & engaging with high value business clients & hidden larger businesses as per the mandated protocols.
  • Acquiring from ETB client referrals.
  • Onboarding clients on the Business Working Capital (BWC) proposition.
  • Supporting the client on any client-initiated needs.
  • Delivering on transactions, service requests, mobile/ web training.
  • Updating CDD/AML.
  • Managing client’s credit situation.

Qualifications and Skills for Team Manager Job

  • Product broadening: understand businesses and financials. Market and competition knowledge
  • Client Engagement: Soft skills tailored towards engaging business owners. Closing deals. Ability to drive and manage client interaction. Negotiation and objection handling. Client training on digital solutions
  • Journey completion: Discipline and time management to handle a client portfolio. Strong analytical ability. Ability to solve problems and close issues without handing over.

Click here to apply

Source: Career Point Kenya

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